Reactive Support Pricing Table

Basic Reactive Support  (Example)

Basic

£5000monthly
  • 4 Hours Remote Support
  • 1 hour on site support (when exchanging 3 hours remote)
  • 30 Days rolling contract

Standard Reactive Support (Example)

Standard

£100monthly
  • 9 hours Remote support
  • 3 hours on site (when exchanging remote hours)
  • Discounted rates for additional hours

Advanced Reactive Support (Example)

Advanced

£1000monthly
  • Unlimited Remote Support
  • 4 days on site (unused days will roll over to following month
  • 30 days rolling contract

Proactive Support Pricing Table

Basic Proactive Support  (Example)

Basic

£10000monthly
  • 4 Hours Remote Support
  • 1 hour on site support (when exchanging 3 hours remote)
  • 30 Days rolling contract
  • 24/7 Monitoring (Alerts us to a problem before you do)

Standard Proactive Support (Example)

Standard

£200monthly
  • 9 hours Remote support
  • 3 hours on site (when exchanging remote hours)
  • Discounted rates for additional hours
  • 24/7 Monitoring(Alerts us to a problem before you do)

Advanced Proactive Support (Example)

Advanced

£1250monthly
  • Unlimited Remote Support
  • 4 days on site (unused days will roll over to following month
  • 30 days rolling contract
  • 24/7 Monitoring (Alerts us to a problem before you do)