Reactive Support Pricing Table
Basic Reactive Support (Example)
Basic
£5000monthly
- 4 Hours Remote Support
- 1 hour on site support (when exchanging 3 hours remote)
- 30 Days rolling contract
Standard Reactive Support (Example)
Standard
£100monthly
- 9 hours Remote support
- 3 hours on site (when exchanging remote hours)
- Discounted rates for additional hours
Advanced Reactive Support (Example)
Advanced
£1000monthly
- Unlimited Remote Support
- 4 days on site (unused days will roll over to following month
- 30 days rolling contract
Proactive Support Pricing Table
Basic Proactive Support (Example)
Basic
£10000monthly
- 4 Hours Remote Support
- 1 hour on site support (when exchanging 3 hours remote)
- 30 Days rolling contract
- 24/7 Monitoring (Alerts us to a problem before you do)
Standard Proactive Support (Example)
Standard
£200monthly
- 9 hours Remote support
- 3 hours on site (when exchanging remote hours)
- Discounted rates for additional hours
- 24/7 Monitoring(Alerts us to a problem before you do)
Advanced Proactive Support (Example)
Advanced
£1250monthly
- Unlimited Remote Support
- 4 days on site (unused days will roll over to following month
- 30 days rolling contract
- 24/7 Monitoring (Alerts us to a problem before you do)